Opportunity Knocks

Sometime after lunch yesterday we got a knock on the door here at the office. I have never understood why people knock on office doors. Usually offices are considered “just walk in territory,” at least in my book. Once you walk in there’s always a friendly person sitting there who’s sole job is to say…

Here’s an idea. Go out to dinner with a good friend and come up with ideas for web sites and web applications. I did just that last night, and we have some really great ideas that we didn’t have the day before. We don’t know if any of them will turn into anything, but you…

Generally speaking, if you can keep customer service reps your friend you’ll have much better success in getting the outcome you want. This is something I wrote about two weeks ago in my article about getting good customer service. Driving home last night it occurred to me that I had forgotten something. Here it is:…

I just read this funny list of 17 Pithy Insights For Startup Founders. I can’t believe how spot on this guy is. Every article is gold. The eleventh item on the list is great: Force yourself to write, as it will force you to think. I believe this is true. It really does. Writing BrainFuel…

For some reason building web sites often means building businesses. The web plays a huge role in most businesses and more often than not is the key to the puzzle of profit. We tend to get involved in projects early and as such our customers run their business plan past us — to get our…