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Software

Live Chat Systems

We’re evaluating some of the different Live Chat interfaces available today. Can anyone comment on the following systems or recommend a solution? Also, can anybody comment on the effectiveness of such tools?

LivePerson
PHPLive
HelpCenterLive
Kayako LiveResponse
LiveHelper

Update: Here’s another one, called Absolute Live Support .NET. I haven’t tried it out however it looks good.

Categories
Software

We upgraded to Plesk 7

We have just about finished upgrading to Plesk version 7. It’s a nice upgrade. We had a few problems along the way and overall we’re back up.

Categories
Software

Solid ecommerce applications we’ve used

We’re recommending some ecommerce applications if you’re interested (these two are for Windows servers). There is a product from Early Impact called ProductCart which is simply amazing. They released a new version about 6 months ago which rocks the world. We utilized it on CushionCraft.com, a site that sells custom cushions made to order.

Another shopping cart we’re just beginning to use is called BVCommerce and there are three versions currently (and a whole new release is coming this month I understand which will be .NET as opposed to older ASP). The neat thing about this cart is that it has a feature to sell downloadable products such as software or PDFs.

Categories
Software

Don says

Don says that Plone and Mamboserver are cool even though we haven’t checked them out too much.