Quote from Michael Porter

One of my favorite sessions from the Web 2.0 Expo happened to be only 5 minutes long and was during the Ignite opening event. It was really neat because they had more than a dozen speakers and gave them each 5 minutes. Salim Ismail (Yahoo!, Confabbb) provided what I thought was the most insightful, and…

I have a friend that has a delima. He has a huge opportunity at the moment, and it has some risk associated with it (monetary risk, I suppose you could say). Think back on your life and career. What were some of the times you took a leap of faith, and jumped ship? How did…

I know a guy who has a 3 year old business (not web related) and he’s made some decisions recently that might seem rather extravagant. But they aren’t. A quick rundown: He spent thousands of dollars to be the ‘platinum’ sponsor for a popular web site and podcast. He has already secured the services of…

Generally speaking, if you can keep customer service reps your friend you’ll have much better success in getting the outcome you want. This is something I wrote about two weeks ago in my article about getting good customer service. Driving home last night it occurred to me that I had forgotten something. Here it is:…

I meet a lot of web designers. In the last month I’ve probably talked with over 25 different web designers here in Phoenix. I’ve made it a practice to go out of my way and meet people who do what I do. One thing I’m interested in and usually ask is “How many projects do…

Let’s discuss this phrase: “If you can’t do something well, don’t do it at all.” What say you? How does this apply to business? To life?