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For discussion: Jack of all trades, master of none?

Let’s discuss these two phrases: Jack of all trades, master of none and do one thing, and do it well.

Does this describe you? Does it describe your company? Or can you do everything and anything and still provide a great service or product? Is specialization important?

What is your one thing?

By Chris Tingom

Principal of Tornado Design, a Phoenix, AZ based web consultancy

6 replies on “For discussion: Jack of all trades, master of none?”

Theres only three of us in my company, so we have to be multi-skilled, not only in our design/creative/technical input but also in management, admin, sales and support roles. – i have to say that within the non-design roles, we’re getting there, i dont profess to be an expert director or sales person, but i average a 80% success rate in my sales role (ezxcludes client lack of budget pitches)

The main problem we face is customer service / aftersales support, its not factored into any costs and takes up valuable paid working time – anyone got any tips to combat this?

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