I am currently experiencing an ethical dilemma. I wanted to see if you had any advice.
Situation: Tornado provides hosting and email support for a company that has just asked us to provide FTP access to the files on our server so they can move their hosting to another company. That’s all fine, we have customers come and go all the time.
But this is where it gets tricky. This customer was a referral from a friend who built their web site and I know through him that this company never paid him for the site despite efforts to work it out. The customer has paid his hosting bills.
Should I turn the files over to the client? Should I remove the files from the server? Should my friend handle this (communication has broken down)? Why me? I need a nap.