File this under “I completely understand.”
IT experts are more likely to suffer from stress than any other professional, according to the survey.
A staggering 97 percent of people working in IT claim to find their life at work stressful on a daily basis.
Four out of five IT consultants feel stressed before they even enter the workplace, in anticipation of another day juggling complaints, pressure from managers and daily targets.
And a quarter of IT experts are under such enormous pressure to perform at work they have taken time off suffering with stress.
The poll also revealed that a third of IT professionals say it is difficult to get the work done when managers are constantly on their backs.
One IT respondent said: “I spend most of my day fielding calls from people who don’t even have a basic knowledge of computers and printers.
“It is amazing the amount of time I spend teaching people where the on-off button is.
“And when I do actually find a technical problem to solve, I have my manager breathing down my neck wondering why I have a backlog of complaints.”
Kevin Young, managing director of SkillSoft says: “Our research was sparked by a recent Gartner report which claims that the untrained or under-trained desktop user will cost an organization five times more to support than a well-trained worker. This led us to thinking about how much pressure this must also put on the IT professionals who have to provide such support.